The Interview Part 1: The first few seconds…
Research shows that people make their mind up about hiring a person in the first few seconds of meeting with them. So it’s best to get off to a good start from the outset.
Your CV has successfully found its way to the attention of your prospective new employer and you have been invited along for an interview and meeting so they may assess your skills, experience and get to know you – they believe that you could be the right person for the job. Interviews can be difficult and nerve-racking for even the most seasoned professional, particularly if you’ve been in a job for a while and are out of practice. First impressions count and in most interviews you have an hour or less to convince the interviewer that you’re the right candidate for the job.
No matter how well qualified you may seem ‘on paper’ for a job, when recruiting, an employer will still be interested in your personality and presentation. Indeed with more than one suitable applicant for a role, interview performance is often the deciding factor – especially Interview Etiquette.
Interview etiquette will give you a competitive edge over your competition?
The Oxford English Dictionary describes ‘etiquette’ as “The code of polite behaviour in a society.” So, if you are uncertain of what is deemed as appropriate interview etiquette, here are some useful guidelines and practical tips to help you excel at your next interview, overcome interview nerves and instil confidence for a productive meeting with your prospective employer.
The following interview preparation guidelines below will help you overcome any interview nerves and instil confidence for a productive meeting with your potential employer.
- Double check the date, time and location of the interview and familiarise yourself with the name and title of the interviewer. Take your interview confirmation letter with you.
- Ensure your appearance is both smart and comfortable. Prepare your interview outfit in advance – all of it.
- Familiarize yourself with the journey to the location, to ensure you arrive in plenty of time. If driving, do a ‘dummy run’. Anticipate delays, especially on unknown routes. Contact your interviewer swiftly if you are unavoidably delayed on the day.
- Do not arrive over-laden with belongings! Take any requested certificates, references etc., a spare resume and a notepad and pen. A mobile phones is always useful, but ensure it is turned OFF before arriving at reception.
- Be punctual for your meeting, but it is inadvisable to arrive more than half an hour early. Leave yourself enough time to use the restroom and freshen up if necessary.
- Remember that you start making an impression on your prospective employer the moment you arrive at reception. Be courteous to the receptionist and any other staff you may meet prior to your interview. Their opinion of you is often sought and may even have some influence on the final selection.
- Find out as much information as possible about your prospective employer in advance. Visit websites which are packed with information. Familiarise yourself with mission statements, past performance, future goals and current analyst ratings. Be aware that if your prospective employer does have a comprehensive website, you may seriously compromise your chances if it becomes apparent you have not taken time to research it.
- If there is no company website, it is still easy to research your employer. All national newspapers and professional magazines have online sites with archive articles. You can also use web search engines just by entering the company name. Talk to anyone you know who has worked at the organisation. If all else fails, try phoning the company and requesting general information.
- Greet your interviewer standing, with a strong, firm handshake and a smile! Good body language is vital. Sit up straight with both feet on the floor. Speak clearly and confidently. Try and maintain a comfortable level of eye contact throughout.
- A standard interview will generally start with an introductory chat, moving on to questions specific to your application and experience. General information about the company and role may follow, finishing with an opportunity for you to ask your own questions.
- Be familiar with your resume and prepared to answer questions from it. Similarly, ensure you have read any job description thoroughly and think of ways in which your experience will benefit your potential employer.
- LISTEN to what is being asked of you. Think about your answers to more difficult questions and do not give irrelevant detail. Give positive examples from your experience to date, but be concise. Avoid one word answers, however. Prepare yourself in advance for likely questions (see next section for common interview questions).
- Be ready to ask questions that you have prepared beforehand. This can demonstrate you have thought about the role and done some research on the organization. Ensure they are open, thus encouraging the interviewer to provide you with additional information.
- Show your enthusiasm for the role, even if you have some reservations. These can be discussed at a later stage.